[Legal_02]

Privacy Policy

Last updated: June 26, 2026

What we collect

  • Contact info you submit via forms or the demo flow (name, email, company, channel preferences).
  • Operational data from connected tools (CRM, ad accounts, analytics) used to run your campaigns.
  • Conversations in shared channels where our agents and operators work.
  • Basic site analytics (page, referrer, device) — no cross-site tracking.

How we use it

To deliver the services you hired us for, operate your AI agent, improve our playbooks, and communicate with you. We do not sell personal data. We do not train third-party foundation models on your private content.

AI processing

Messages routed through our agent may be processed by AI providers (e.g. Google, OpenAI) under their enterprise / API terms, which prohibit training on your inputs by default. Sensitive fields can be redacted or excluded on request.

Sub-processors

We use vetted vendors for hosting, communication, and analytics. A current list is available on request. Contracts include confidentiality and data-protection terms.

Retention

Client data is retained for the life of the engagement plus 90 days, then deleted or anonymized unless a legal hold applies. Lead form data is retained up to 24 months.

Your rights

You may request access, correction, deletion, or export of your personal data at any time. EU/UK and California residents have additional rights under GDPR and CCPA respectively.

Security

Access is role-based and limited to assigned operators. Credentials are stored in encrypted vaults. We use SSO and 2FA where supported by your tools.

Cookies

We use only essential cookies and aggregate analytics. No third-party advertising trackers are loaded on this site.

Contact

Privacy requests: hello@agenxes.com.