Terms of Service

By engaging Agenxes ("we", "us", "Company") you ("Client") agree to these Terms. A signed order form, accepted proposal, or activation of a subscription plan on /pricing incorporates these Terms by reference and controls in case of conflict.

We deploy AI marketing agents inside your communication channels (Slack, WhatsApp, Telegram, Teams, Discord) and pair them with human operators who monitor the agent, prompt it, and pick up work it cannot complete. Services are packaged into three plans:

• Solo — $495 USD / month
• Team — $999 USD / month
• Agency — $1,299 USD / month

Each plan includes a defined set of services listed on /pricing. You may upgrade, downgrade, or cancel with the notice described in Section 4.

Subscription fees are billed monthly in advance in US Dollars and are due net-7. Ad spend, third-party software licenses, stock assets, and premium data sources are passed through at cost and billed separately or paid directly by you to the vendor. Late payments beyond 10 days may pause service until the balance is settled. Prices are subject to change on 60 days notice; any change applies to the following billing cycle.

Every plan is month-to-month. Either party may cancel with 30 days written notice (email or in your shared channel). You will be billed for the notice period and continue to receive full service through that date. See our Refund & Cancellation Policy for full details, including onboarding-failure refunds and pausing options.

You will provide timely access to required accounts, brand assets, and decision-makers. Approvals issued through your shared channel are binding. You are responsible for compliance with platform policies (Meta, Google, TikTok, etc.) and with applicable law in the markets you sell in. See our Acceptable Use Policy.

AI-generated content is reviewed by a human operator before being published to end audiences. However, no AI system is perfect. You retain final approval authority and are the publisher of record for any content shipped on your behalf.

Each party will protect the other's confidential information with the same care it uses for its own, and no less than reasonable care. Mutual NDAs supplement, not replace, this section.

On full payment, you own the deliverables created specifically for you (copy, designs, landing pages, contact lists, dashboards, brand assets). Agenxes retains ownership of its underlying tools, agent framework, prompts, playbooks, and reusable methodology.

Data handling is described in our Privacy Policy. For clients processing personal data under GDPR / UK GDPR / CCPA, a Data Processing Agreement is available on request.

Services are provided on a best-efforts basis. We do not guarantee specific marketing outcomes (ranking positions, ROAS, revenue) as these depend on many factors outside our control. To the maximum extent permitted by law, all other warranties (express or implied) are disclaimed.

To the maximum extent permitted by law, Agenxes' total aggregate liability under these Terms is limited to fees paid by you to Agenxes in the three months preceding the claim. We are not liable for indirect, incidental, consequential, or lost-profit damages.

We may suspend or terminate service immediately for material breach, non-payment beyond 30 days, or violation of our Acceptable Use Policy. Fees paid are non-refundable in these cases.

These Terms are governed by the laws of the state in which Agenxes is registered, without regard to conflict-of-laws principles. The parties consent to exclusive jurisdiction of the courts in that state.

We may update these Terms from time to time. Material changes will be announced in your shared channel or by email at least 30 days before taking effect. Continued use of the services after the effective date constitutes acceptance.

Questions about these Terms: hello@agenxes.com.